Elle Squared

Elle2 Shipping

Domestic Shipping Rates

*Standard Shipping 3-5 business days  $7.95

Each additional item  $1.00

*Standard Shipping is available to all 50 states within the US including PO Boxes as well as APOs/FPOs and US territories.

Domestic Processing Times

Standard Orders
For standard shipping: Once your order is successfully submitted, our fabulous fulfill-Mint Girls work hard to get your order packed and ready to ship to you within 2 business days. Then, our favorite mail carriers do their thing and it should be in your hands in 3 to 5 additional business days!

We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact customer service for help in choosing the best shipping method to receive it on time! We do not ship on Saturdays, Sundays, or holidays.

Easy Returns & Exchanges

At The Elle Squared, our biggest goal is to well serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!

Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!

Here is a simple run-down of the rules and procedures for returns:

  • Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
  • All returns must be received within 30 days* of the date that we ship out your order.
  • Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
  • Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
  • Returned items must remain un-washed and unworn.
  • Shipping is non-refundable, unless there was a mistake on our end.
  • Please allow our team 5-7 business days to process your return once it is received at our warehouse.

*Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.

Exchanges

We have a limited number of each swoon-worthy style featured on the site and, because of this, we can’t guarantee an exchange. Luckily, The Elle Girls feel your pain and love the clothes just as much as you do, and they’ll issue you a store credit in the form of a gift card sent via email as soon as possible! If the right size in the right style is available, you can use your shiny new gift card to snatch it right up!

Return Policy

We know that ordering things online can be a gamble since you can’t touch the items or try anything on, and because of that we try our best to be very return-friendly. However, as in life, there are certain rules that must be followed so that we can help you out!

  • Any goodies you purchased must be returned within 30 days of shipping and all items are only eligible for store credit issued in the form of a gift card.
  • Returned items must remain un-washed and unworn.
  • Anything purchased with any form of personalization is a FINAL SALE and is not eligible for return.
  • Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.

Gift Cards (Store Credit)

Oh, store credit. That beautiful little thing that allows you to be the proud owner of fabulous pieces that’ll have everyone you encounter asking "who's that girl?!" Here are a few things to remember about your store credit issued in the form of a gift card and send via email. If we missed anything just drop us a line at info@ellesquared.com

  • If you have your eye on that must-have maxi and it’s a little more than your gift card is worth, an additional form of payment will be required at checkout. Pssst… it’s totally worth it!
  • Gift card codes and store credit codes will expire five years from the date issued.
  • Your use of the Gift Card constitutes your agreement to our Terms & Conditions.

Changing or Cancelling Your Order

Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! The Elle Girls are always trying to beat their records, which means they pack and ship orders fast! Once they initially process your order in the warehouse (usually within 2-4 hours) we will be unable to make any changes to your order.